Do You Get Windows Live Messenger Error Code 80072efd when Signing In?

When you try to sign in to the Windows Live Messenger Service you may get the following error message.

“Sorry, we were unable to sign you in to the .NET Messenger Service at this time. Please try again later. 80072efd”

Solution

  • Click Start > Then Run and type in the following:
regsvr32 Dssenh.dll Gpkcsp.dll Slbcsp.dll Sccbase.dll

Alternatively

Remove any proxy settings in Internet Explorer:

  • Open Internet Explorer, click the Tools menu and then Internet Options
Internet Options
  • Select the Connections tab.
  • Click LAN Settings
Lan Settings IE
  • Untick the Use a proxy server for your LAN checkbox.
  • You should also have “Automatically detect settings” selected
Proxy Server IE
  • Click OK and exit Internet Explorer

More Tutorials in Live Messenger

Benosullivan.co.uk - Top Tutorials

9 Comments (Newest on top)

  1. rochelle says:
    21/01/2010 at 1:13 am

    tried this. I thought it was fixed. now i am on messenger and can see contacts but still can’t access mail. the 800 phone number is getting us no where, they are not helpful any other idea???? i am not access my mail so i hope the answer is published

    Reply
    • rochelle says:
      12/02/2010 at 11:24 pm

      wow, so i feel sorta stupid, my son suggested not using my linksys router and yep all works fine!!!!!! not sure if this will help any one.why it would start blocking messenger i am not sure after all these years with it.

      Reply
  2. Reno says:
    11/02/2010 at 10:33 pm

    Still doesn’t work… I did that and still get the same error message but now it starts to say ”There might be a problem with your internet connection. Make sure your computer is connected to the interenet.” And it is. Oh, and the Proxy server thing is unticked.. Help, please? Help would be greatly appreciated. I really need to contact someone. Oh, and can you publish the answer if you do so happen to reply? Like rochelle’s problem, I can’t also get access to my E-mail, sadly… ~Reno.

    Reply
    • Ben says:
      12/02/2010 at 9:59 am

      If it is your email as well and you can use internet explorer then it is probably a firewall issue
      or maybe a virus problem.

      Reply
  3. joker.med says:
    09/12/2010 at 10:04 pm

    Thank you for the article, I had the “80072efd” error in win. live messenger 2011, I unchecked the “use automatic configuration script” in my “Internet Explorer 9 beta” browser settings and my problem was solved, messenger connect again.
    I’m not sure, but my problem might be caused by a proxy switcher application.

    Reply
  4. abeer says:
    11/12/2010 at 6:51 pm

    your solutions were reallllly helpful for all of the problems I had with msgr yet I am currently facing error code 80072ef3 :( is there any available way to get out of it :( ??? thank you :)

    Reply
    • Ben says:
      11/12/2010 at 10:32 pm

      This error seems to relate to a proxy error.
      Are you on a college or corporate network?

      Try this:
      1. Click Start, Control Panel, Internet options.
      2. Switch to the Zones tab.
      3. Mark the entry Trusted sites, and click the Sites… button.
      4. Add the following entry to the list of trusted sites:
      https://*.contacts.msn.com
      5. Click OK, and switch to the Connections tab.
      6. Click the LAN settings button. If the Advanced button is active, click it and add *.contacts.msn.com to the Exceptions list.
      7. Click OK to close the dialogs.
      8. Retry to sign in to Messenger.

      Reply
  5. Rox says:
    20/02/2011 at 8:16 am

    It didn’t work, I tried everything that promised to help to solve this error, but unfortunately everything failed. Actually, I can’t even open any sites that are related with the messenger.
    Can you please help me? I have no idea what to do.
    By the way, I am using Vista.

    Reply

Leave a Reply