How to Fix MSN Messenger Error Code 8000401a
When trying to login to MSN Messenger you may get the following error code: Error 8000401a. This is caused by a registry issue.
Instructions
- If you are not comfortable with editing the registry please try my MSN removal guide here
- If you are comforatable with editing the registry open the following key
HKEY_CLASSES_ROOT\AppID\
- Backup Your Registry
Delete the following key (I suggest using the find)
380689D0-AFAA-47E6-B80E-A33436FE3
Let me know if this helped you! Leave a comment.

hi
i did what is witen above and it did not solve my problem
still can’t sign n to msn
Perfect !!! This resolved my problem.
Thanks,this fix worked perfectly and also at the same time resolved problem with windows live mail
Worked like a charm. Thanks!
Worked instantly – thank you very much. I don’t know if it made a difference, but I made sure Messenger wasn’t running when I made the editing change. Thanks again! W.