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How to Disable Auto Renewal for Xbox Live

Xbox live is a great service but if you add your credit card it will keep charging it for your package when you renew. You cannot remove your credit card information. But you can tell it to stop auto renewing and then you can revert to Xbox Live Silver or Redeeming codes.

Disable Auto Renew

NOTICE: In some locals such as the UK and Canada; Microsoft have disabled this link. The only way is to call Microsoft directly.
Phone numbers here

  • Login to your Xbox Live account at Xbox.com
  • Go to the membership page and click on Membership Level
  • Microsoft have hidden a link to change Auto Renew as seen below
Xbox Live Auto Renew Off
  • There are a few hoops to jump through, keep clicking next at the bottom of the page and you will get the option to turn it off